Shipping policy
We ship to all 50 United States. We are able to ship some items to APO/military addresses but weight restrictions may apply and orders must be placed over the phone and not online. We do not ship outside of the United States.
Order Cancellation and Changes
Once a tracking code has been generated, we will not cancel or make changes to your order.
Shipping Method
Orders will be shipped using our preferred provider and we are unable to accommodate shipping orders on a customer's personal shipping account.
Orders will be shipped using our preferred provider and we are unable to accommodate shipping orders on a customer's personal shipping account.
Free/Included Items
Free or bonus items included with purchase may be substituted with other items of similar value as necessary and will be shipped at no charge.
Free or bonus items included with purchase may be substituted with other items of similar value as necessary and will be shipped at no charge.
Tracking Information
We will post tracking numbers to your order at the time of shipment or as soon as they are available. If there is a signature requirement on your package, for security purposes we will not remove that requirement for any reason.
We will post tracking numbers to your order at the time of shipment or as soon as they are available. If there is a signature requirement on your package, for security purposes we will not remove that requirement for any reason.
Address Changes
Packages will be delivered to the address confirmed on your order. For security, address changes cannot be made after the order is placed. We are unable to change shipping addresses, redirect, or place a hold on a shipped package.
Packages will be delivered to the address confirmed on your order. For security, address changes cannot be made after the order is placed. We are unable to change shipping addresses, redirect, or place a hold on a shipped package.
Refused Delivery
If you elect to refuse the delivery of the items you ordered from Elevated Roast or return items without requesting a RMA (Return Merchandise Authorization), there is no refund.
If you elect to refuse the delivery of the items you ordered from Elevated Roast or return items without requesting a RMA (Return Merchandise Authorization), there is no refund.
Accepted Payment Methods
We accept the following payment methods on most orders: Visa, MasterCard, American Express, Discover, PayPal, Amazon Pay, Apple Pay (On a supported device), Elevated Roast Gift Cards
We accept the following payment methods on most orders: Visa, MasterCard, American Express, Discover, PayPal, Amazon Pay, Apple Pay (On a supported device), Elevated Roast Gift Cards